
Because Experience Matters with Jack Hanks
This show is for everyone in public adjusting who wants to make more sales, get more claims approved, and become a master advocate for their clients. Because Experience Matters is hosted by Jack Hanks, who has over 30 years of industry experience and was voted 2021 Public Adjuster of the year by his peers.
Because Experience Matters with Jack Hanks
5. Running a Public Adjusting Business During Covid with Special Guest Eric Spence
Host: Jack Hanks
Special Guest: Eric Spence
Episode Summary
In this episode, CEO and President of RAM Windows, Eric Spence, talks about running a successful business through the pandemic. Eric served as the SVP of Sales at Jeld-Wen for 27 years before founding Empirical Sales Solutions and RAM Windows. Eric holds a BA in Economics from Ohio Northern University.
Eric and Jack talk about maintaining a work-life balance, the importance of adapting to your team, creating a company culture, running a business during Covid, the automobile industry, and get Eric’s advice to his younger self, all on today’s episode of Because Experience Matters.
Key Takeaways
- “Energy attracts energy.”
- “You need hungry sales people, but you also need very analytic people to keep those sales people in check.”
- “You never want to look back. You always want to focus on tomorrow.”
- “You improve as an individual through hard times and through good times.”
- “The hard times are lessons better learned because you remember them longer. Your roots grow deeper through stress.”
- “You have two ears and one mouth. Use them proportionately.”
- “Spend time with your family.”
Follow Eric at:
Website: https://www.ramwindows.com and https://ramind.com
LinkedIn: https://www.linkedin.com/in/eric-spence-b7927655