
Because Experience Matters with Jack Hanks
This show is for everyone in public adjusting who wants to make more sales, get more claims approved, and become a master advocate for their clients. Because Experience Matters is hosted by Jack Hanks, who has over 30 years of industry experience and was voted 2021 Public Adjuster of the year by his peers.
Podcasting since 2022 • 21 episodes
Because Experience Matters with Jack Hanks
Latest Episodes
Why Personal Growth & Ethical Business Practices Matter with Special Guest Galen Hair
Jack sits down with Galen Hair—renowned property casualty attorney and founder of the Level Up Claims Summit. Based in New Orleans, Galen has long stood out not only for his legal expertise but also for his commitment to integrity, per...
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Season 2
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Episode 1
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31:03

Unmasking the Insurance Industry's Flaws: A Call for Change with Special Guest Galen Hair
Jack sits down with litigator Galen Hair. He is a Partner with Insurance Claim HQ as well as Hair Shunnarah Trial Attorneys.Galen was brought up in a relatively poor household and took up vocal performance at Boston University in 2003, ...
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1:02:04

18. The Latinos En Roofing Movement with Special Guest Amparo Sancen
Jack sits down with Latinos En Roofing Founder Amparo Sancen.Amparo worked as a medical assistant for years after moving to the U.S. and was quickly inspired to enter construction after getting to know a number of clients in that indust...
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56:26

17. From Rock Bottom to Rooftops: Heather Hitchcock's Story of Reinvention
Jack sits down with Heather Hitchcock, Chief Executive Officer at Royal Roofing & Construction of Texas, a woman-owned residential and commercial roofing contractor that services the Greater Houston area.Listen in as Heather reflect...
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49:31

16. Forensic Engineering for Public Claims Adjusting with Special Guests Todd Stern and Chris Courville
Jack sits down with longtime friends Todd Stern and Chris Courville to discuss their greatest lessons learned on the journey to establishing their own forensic engineering firms.Todd Stern spent his entire career in the construction ind...
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1:06:44
