8. The Lack of Training in Public Claims Adjusting with Special Guest Steve Badger

Host: Jack Hanks

Special Guest: Steve Badger

Episode Summary

In this episode, Partner at Zelle LLP, Steve Badger, talks about disasters, disputes, and Darth Vader. Steve holds a BS in Economics from the University of Utah and a JD from South Texas College of Law.

Steve and Jack talk about the lack of training in the field, the lump sum, what appraisals are supposed to look like, proving bad faith, the problem of licensing, making parking lot deals, and Steve being Darth Vader, all on today's episode of Because Experience Matters.

Key Takeaways

• "We should put qualified people out in the field on both sides."
• "We've got to think about appraisal as a way to ensure that we can resolve a dispute amicably and avoid litigation."
• "If there's a reasonable dispute, there is not bad faith."
• "Just because we are on the other side of each other professionally doesn't mean we can't be friends personally."
• "Play the long game. You don't have to win the storm on every claim."
• "Develop relationships on the other side, be reasonable, and you're going to do okay in the long run. This business isn't going away."

Follow Steve at:

Website: https://www.zelle.com
Phone: 214 557 8426
Email: sbadger@zelle.com
LinkedIn: https://www.linkedin.com/in/steven-badger-467b0322